Contact Us
Need a hand? Or a foot? The fastest way to reach us is by email or live chat. We’re a small but dedicated team! Please leave us a voicemail and we’ll get back to you within one business day.
Customer Service
Hours: 9am-5pm MT, Mon-Fri (excl. holidays)
*Canadian number. Long distance or international charges may apply.
Frequently Asked Questions
Find the answers to our customers’ most common questions.
footbeds
Whats the difference between Active and Performance?Why are there no wide insoles with a met pad?I wear a half size, what do I do?More footbeds Questionsfootwear
How do I wash & care for my SOLE footwear?Where is your footwear made?More footwear Questionsshipping
How do I track my shipment?How does free shipping work?How much does shipping cost?More shipping Questionsorders
What is the status of my order?When will my credit card be charged?Final Sale PolicyMore orders QuestionsView all Frequently Asked Questions
- 136,772,413 corks collected
- 8,097 cork trees planted